• What is your roast schedule?

    We roast once a week on Monday.
  • What is your order cut off?

    Orders are collected until 11:59 pm on Sunday.
  • What countries do you ship to?

    We ship internationally, and shipping is calculated at the checkout. If you are unavailable to checkout with your country of choice, please reach out. We will make alternative arrangements where possible. 
  • How long will shipping take?

    Canada Post ships within 1-3 days inside Canada. 
    International orders are shipped with DHL for delivery in 3-10 business days.
    Express shipments are delivered in 1-5 days worldwide.
    Express shipments are delivered in 1-5 days worldwide.*from time of shipping, general shipping times may occasionally be exceeded beyond our control
  • How can I track my shipment?

    You will receive an email including shipping confirmation and tracking information. You may receive an additional email from the shipping provider. Please note that there can be limited tracking information with postal delivery once the shipment has reached its destination country. However, please reach out to wholesale@nemesis.coffee with any questions.
  • Where can i find your MRSP for coffee?

    You can find our retail prices here. If you can’t find pricing for a particular coffee, please send an email to wholesale@nemesis.coffee